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Integrity Insights

2025-11-17

abinScience Product Guarantee & Returns Policy

abinScience offers a 6-month Product Performance Guarantee on all antibodies and reagents. If a product fails to perform as specified in the official datasheet, customers may receive a free replacement or functionally equivalent alternative within 6 months from delivery, subject to validation and submission of a complete Experimental Feedback Form. Physical damage or labeling errors must be reported within 3 business days. No returns or refunds are accepted for ordering errors or changes in demand. All claims are processed through authorized distributors and resolved via replacement or Credit Note only — no cash refunds.
2025-08-29

COMPANY ANNOUNCEMENT

AtaGenix Laboratories Co., Ltd. issues a formal statement addressing the unauthorized use of its name by Wuhan Biolab-reagent, which forged documents and official seals, constituting illegal activity and unfair competition. The company clarifies that no business agreements exist with Wuhan Biolab-reagent, condemns their actions, and reserves the right to pursue legal action under Chinese intellectual property and criminal laws. AtaGenix advises partners to verify document authenticity to avoid legal and financial risks, reaffirming its commitment to honest operation and industry fairness.
2025-08-28

abinScience Privacy Policy

abinScience Privacy Policy: Learn how we collect, use, protect, and share your personal data, including compliance with GDPR and CCPA, your rights, and cookie usage.

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